1. Introduction
Sapphire Canada Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, make a purchase, or contact us.
By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through our payment partners; we do not store full credit card information)
b. Non-Personal Information
- Browser type and version
- Device type
- IP address
- Website usage data (such as pages visited, time spent, etc.)
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you regarding your purchases, inquiries, or support requests
- Improve our products and website experience
- Send promotional offers or updates (only if you consent)
- Comply with legal obligations
4. How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Your payment information is processed securely through trusted payment processors compliant with PCI-DSS standards.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share limited data only with trusted third parties who help us operate our business — such as shipping companies, payment processors, and IT service providers — under strict confidentiality agreements.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and remember your preferences.
You can choose to disable cookies through your browser settings, but some site functions may not work properly.
7. Your Rights
You have the right to:
- Access and request a copy of your personal data
- Request correction or deletion of your information
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
8. Data Retention
We retain your information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Sapphire Canada Inc.
📧 Email: sapphirecanada99@gmail.com
📞 Tel: (825) 288-5633